Motivate to save

Position

  • Provide new and existing customers the opportunity to save money towards a goal e.g. financial safety, home deposit etc.

Problems

  • Current design has many build and design drawbacks e.g. wrong illustration size, non accessible colours, bespoke components

  • The current visual experience of saving feels mechanistic and is lacking in emotion or incentive

Possibilities

  • Create a consistent experience and, if possible avoid using bespoke elements unless they will actually benefit the experience

  • Explore bringing emotion into the design to aid motivational aspect of consistent saving

Heuristic evaluation of current ‘Savings’
Card component
+ Screen

Peer review + Comparison analysis

Final designs

Pros Above the fold / Lower cognitive load / Personalised /
Less corporate

Cons Machine-like / Utilitarian

Close-up of new designs…

Variant 3

Pros Emotive / Above the fold / Lower cognitive load / Less corporate

Cons High contrast / Green in card is overpowering

Variant 2

Pros Emotive / Above the fold / Lower cognitive load / Less corporate

Cons Green is overpowering

Variant 1

Pros Visual weighting good / Emotive / Above the fold / Lower
cognitive load / Less corporate

Cons TBC

Pros Humanised / Improved hierarchy / Simplified layout /
Improved info retention / Improved brand recognition /
Positive / Modern

Cons TBC

Variant 4.

Pros Feels very Lloyds / Emotive / Above the fold / Lower
cognitive load / Less corporate

Cons Too much green, its overpowering / Green distracts from info

Conclusion + Results…

Variant 3 performed particularly well during testing, scoring 4.8 out of 5 and was adopted into the Design System.

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